SOFTWARE DEVELOPER, PROMOTED TO UX/UI LEAD
FOURJAW
Improved onboarding and operator workflows in a B2B SaaS product, making real-time manufacturing interfaces easier to use and easier to trust.
Technologies
Responsibilities
Improved onboarding journeys by simplifying setup, user creation, machine setup, and connected workflow steps.
Clarified operator workflows across uptime, downtime, and job lifecycle interactions used in live manufacturing settings.
Worked across product, UX, and delivery to support consistent implementation across web and tablet experiences.
Helped strengthen system consistency through component-led thinking and design-system standards.
Problem
Users needed to get value quickly, but onboarding and operational workflows carried unnecessary friction. In live manufacturing environments, interfaces also needed to support fast understanding and trust in real-time data.
Focus
Onboarding, operator workflows, trust in operational data, and more consistent delivery.
Approach
I focused on the highest-friction journeys, worked closely with engineering on real-world behaviour, and helped move delivery towards a more consistent product experience.
Project notes
FourJaw is a manufacturing analytics platform used in live operational environments. My work covered onboarding, operator workflows, frontend improvement, and later UX/UI leadership.
I focused on the parts of the product where trust and usability mattered most: helping users get set up with less friction, improving confidence in day-to-day workflows, and strengthening the link between UX direction and shipped behaviour.
The result was a product that felt easier to adopt, more reliable to use, and more consistent to build on.
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